Transaction Policy

At Iris & Nora, we offer secure and encrypted payment processing. All payments are processed through our certified payment provider and meet the highest security standards.

Accepted payment methods
You can pay securely with us using the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Shop Pay
  • Apple Pay
  • Google Pay

The payment methods displayed at checkout depend on your location, your bank, and the availability of the respective payment provider.

Payment process

  1. Select one of the available payment methods at checkout.
  2. You will be automatically redirected to our secure payment page.
  3. Enter your payment details and confirm the order.
  4. Your payment will be processed using encryption.
  5. You will then receive an order confirmation via email.

Secure payment processing

  • Your payment details will be transmitted using SSL encryption.
  • We do not store complete credit card details.
  • Payment processing is carried out in accordance with international security standards (PCI-DSS).

Failed or rejected payments
Should your payment be unsuccessful, we recommend:

  • trying an alternative payment method
  • contacting your bank or card issuer

Please contact our customer service team if you have any further questions. We are always happy to help.

Currency
All prices are displayed and charged in US Dollars (USD).

Company information
Shop name: Iris & Nora
Company name: 28COMMERCE
Company registration number: 90139755

Email: support@irisandnora-austin.com
Tel: +1 737 615 1900

Support hours:
Monday – Friday: 8AM – 6PM
Saturday: 8AM – 5PM
Sunday: 8AM – 1PM (CT)

Our customer service team will usually get back to you within 12 to 24 hours. Thank you for your patience.

Business address:
Leppedijk 4, 3079 GM Rotterdam, Netherlands

Do you have any questions?
You can find answers to questions about delivery, returns, orders, and other topics in our: