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100% Happiness Guarantee
We put great care into everything we offer and believe you will love it too. If it is not quite what you expected, you have 14 days to return it for a full refund.
Meet the CHARLES, a plain turtleneck sweater with a clean, close shape. It works alone or under a jacket, from everyday wear to dinner out.

✔ Turtleneck: The ribbed collar folds over neatly and sits comfortably around the neck all day.
✔ Clean design: A plain front with no logo or pattern makes it easy to wear with anything.
✔ Ribbed trims: Ribbed cuffs and a ribbed hem hold their shape and finish the sweater neatly.
✔ Close shape: The slim fit sits neatly under a jacket or coat without adding extra bulk.
✔ Twelve colors: Pick from everyday neutrals or richer shades such as Burgundy, Rust and Forest Green.
We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by UPS for fast, reliable service straight to your door.
At Iris & Nora, your comfort goes beyond the fit — it’s part of how we care for every customer. Whether you have a question about your order, need help choosing the right size, or want to know more about returns or delivery, our dedicated support team is always ready to help.
You can reach us anytime by filling out the contact form or emailing us at support@irisandnora-austin.com.
We aim to respond as quickly as possible — because your satisfaction means everything to us.
If your order isn’t quite right, no worries — you can return it within 14 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.
Your security is our priority. We offer multiple trusted payment options including Shop Pay, Google Pay, Apple Pay, and all major credit cards — whichever you prefer, your transaction is fully protected.
Every purchase is secured with industry-standard SSL encryption, ensuring your personal and payment information remains completely confidential from the moment you browse to the second your order is confirmed. We never share, sell, or distribute your data to third parties under any circumstances.
100% Happiness Guarantee
We put great care into everything we offer and believe you will love it too. If it is not quite what you expected, you have 14 days to return it for a full refund.
★★★★★LanaThe sizing is perfect and the material feels high quality. You can really tell that care has gone into every piece.
Austin
★★★★★JamesAt last, a shop that understands. Comfortable, flattering and ideal for everyday use.
Miami
★★★★★AmyEverything arrived beautifully packed and fit exactly as described. I would highly recommend.
New York
★★★★★HarveyIt feels like a small local business that truly cares. The personal touch makes all the difference.
Boston
★★★★★JohnBeautiful shoes, excellent quality and fast delivery. I have already placed my second order.
Washington